Faqs

 

Can I customize a piece of jewelry?

Absolutely! We offer bespoke and love to create one-of-a-kind, personalized jewellery. Get in touch and we can discuss details such as custom engraving, ring sizes or length of chain.

Simply email us at Info@katzxdahl.com with your questions. 

How do I clean my jewelry? 

Sterling silver metal will tarnish over time, but luckily it can always be brought back to its original lustre. To slow this process, our best suggestion is to place your jewellery in an air-tight bag when you are not wearing it.  

To polish your KxD jewellery, you can purchase a soft polishing cloth. Email us for information on where to purchase one. This is an easy way to maintain the shine on your pieces.

To clean your KxD jewelry, place the pieces in a bowl lined with tin foil (shiny side up). Sprinkle 2-3 tablespoons of baking soda over all of the pieces. Then add a drizzle of dish soap over all of the pieces. Boil water and fill to just above the product line. Leave for 3-5 minutes. Agitate the pieces if you are cleaning chain. Rinse throughly and ta-da!! Repeat if necessary. 

Where is Katz x Dahl Jewellery made and where can I purchase it?

There are over 20 locations throughout Canada that carry Katz x Dahl Jewellery. Please check out our Retailers page to find your closest location.  Our jewellery is designed and cast in Vancouver, Canada. All of our pieces are produced at our studio in Richmond, BC.

 

Do you offer wholesale ? 

Yes we do! Email: info@katzxdahl.com for our current line sheets and information. 

 **You can add the blog thing too and the ring sizing

 

How do I subscribe to your newsletter?

Simply enter your email in the space provided at the bottom right of every page on the site, and click ‘Join’. If you create an account with Katz x Dahl you will also be automatically included on our mailing list, unless you choose to opt out. Creating an account will also allow you to create Wishlists, submit product reviews, check prior orders and checkout faster.

 

How do I unsubscribe from your newsletter or emails?

Simply click the ‘unsubscribe’ link at the bottom of any of our emails, or email info@katzxdahl.com and request removal from our mailing list.

 

Does Katz x Dahl work with Bloggers?

  • Absolutely. If you are interested in promoting our brand, email info@katzxdahl and include links to your blog and some information about your style, your interests why you feel the Katz x Dahl brand would work with your aesthetic.