Which shipping service do you use?
Canada Post is our standard service, however we offer a variety of options depending how fast you want your item.
How much does shipping cost?
It varies depending on your order and shipping method selected. Standard shipping within North America is approx. $14
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
How long will it take to get my order?Once your order has shipped, please allow 5 - 7 business days for delivery within Canada, and 7 - 14 business days for all other parts of North America for standard shipping.
Alternative shipping options show delivery dates at time of checkout.
PLEASE NOTE: During busy seasons such as Black Friday, Cyber Monday and the Holiday Season (including Boxing Day) shipping times may be delayed.Pre-orders take anywhere from 1 - 5 weeks to ship upon placement of order.
The Canada Post website says my tracking number isn't valid?As soon as your order is packaged, we email you your tracking number. Usually when the Canada Post representative picks up your package they will scan the barcode right away. Sometimes it takes them a few minutes or hours before they scan the package. If the Canada Post website doesn't have any information on your tracking number please check back in a couple hours or the next day.
What could delay my order?We want you to get your order as soon as possible, but please be aware that some designs may not be available at the time of dispatch, particularly during holiday sales or high demand periods like Christmas. We will notify you if we are unable to fulfil your order.